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AC5: Task Analysis

The goal of this activity is to practice doing user and task analysis by observing a real environment of people working. Without actual observation, task analysis is incomplete and biased. For this exercise, we'll observe the most conveniently available environment: our classroom.

Assume we're thinking of designing a new classroom -- furniture, layout, walls, lighting, built-in audiovisual system, controls for the lights and AV. We're not actually going to do any design in this exercise, but you should think about users and tasks from this point of view.

1 User Analysis

Who are the major user classes of this room? What are their important characteristics?

2 Task Analysis

Pick an important user class that you don't belong to. Identify important tasks for this user class by observation. Structure your task analysis hierarchically, with tasks and subtasks.

A few things to think about:

3 Domain Analysis

Draw a problem object model for the classroom. First draw boxes for major user classes, for a few important physical objects, and for a few important information objects. Then draw lines between the boxes for important relations. Finally, annotate the boxes with multiplicities (e.g., how many members of each user class?)

4 Requirements

Use your analysis to state a few important requirements for the design of a room for this class.

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